Unit 19: Vocabulary

To pass this unit, please study the 20 vocabulary words below.
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administrator
a person whose job involves managing an organization or institution
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John was appointed the hospital administrator after Mr Richards had stepped down from the position.
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assess risk
to make a judgment about how much uncertainty and danger a particular course of action involves
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The financial director didn’t assess risk correctly and as a result the company lost $100,000.
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background
the type of training or education that one has had
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Currently we are looking for specialists with a background in oncology.
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budgeting
planning how much money will be spent by an institution in a certain period of time
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Budgeting is one of the responsibilities of the manager.
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comply with
to obey or follow a rule, order or standard
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The nurse complied with the surgeon’s instructions promptly and gave the patient the injection.
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contract
a legal agreement between two people or organizations which involves doing work for a particular amount of money
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Either party may terminate the contract with three months notice.
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credentials
skills or experience that show one is suitable for a particular job
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Ms Hunter’s credentials as a hospital manager are very impressive.
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establish standards
to set acceptable levels of quality of work
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The management have established higher standards of service and as a result, patient satisfaction rose to 78%.
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expenditure
the spending or outlay of money
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The budget for last year provided for expenditure of $1 million.
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facility
a building which is used for a specific purpose
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All healthcare facilities are run by a state agency in this country.
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flexitime
a system of work in which an employee may change the time when they start or finish work
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My husband works flexitime which means he often comes back home late, when the children are already asleep.
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fundraising
collecting money for a particular purpose
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Our team will help you conduct a successful fundraising campaign.
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governing board
a board that manages affairs of an institution
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The principal governing body of the hospital is the governing board.
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implement a procedure
to begin to use a procedure
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Those procedures must be implemented straightaway so as to increase safety in the department.
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internship
a time when a person learns a job by doing it for a particular period of time
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After graduation my father did an unpaid internship in a local hospital.
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liaise
to provide a means of communication between groups of people
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Ms Green is able to liaise effectively with various healthcare institutions.
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mitigate
to take action in order to reduce harmful effects of something
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The inter-departmental meeting was held so as to mitigate the conflict which had arisen.
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oversee
to watch how work is done so as to make sure it is done correctly
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It is not my duty to oversee the whole department, but Ms Richardson’s!
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policy
a set of actions agreed by an institution
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Healthcare policy can affect both the providers of health services and patients.
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recruitment
the process of looking for new employees
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It is the HR department that is responsible for the recruitment process here.
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